During the festive period, we aim to keep our processing time at the standard 1-3 working days. This is subject to change depending on the volume of orders placed during this time, you will be advised accordingly if your order is subject to an extended processing time. Working days are Monday - Friday, as the warehouse is closed during the weekend. So please bare in mind if an order is placed Friday evening your first working day will therefore be Monday.

Your estimated transit time will only come into play, once you have receive your dispatch notification via email.

Christmas Delivery Options

UK Customers:

UK - 1st Class Delivery - Order by Friday 18th of December 

UK - 2nd Class Delivery - Order by Wednesday 16th of December 

FREE Delivery over £30 - Order by Monday 21st of December 

NEXT DAY - Order by 14:00 on Monday 21st of December 

International customers:

Standard Delivery - Order by Tuesday 1st of December 

Tracked Delivery - Order by Tuesday 1st of December 

Premium Delivery - Order by Friday 4th of December 

Express Delivery - Order by Friday 11th of December

Countries which are not included within the above and must be ordered by Thursday 29th of November are:

Algeria, Angola, Bahrain, Benim, Botswana, Brazil, Brunei DarussalaBurkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Cote d\'Ivoire, Dem. Rep of Congo, Djibouti, Egypt, El Salvador, Eritrea, Ethiopia, Fiji, French Guiana, Gabon, Gambia, Ghana, Gibraltar, Guatemala, Guinea, Guinea Bissa, Guyana, Indonesia, Iraq, Israel, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Macedonia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Qatar, Reunion Island, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, South Africa, Suriname, Swaziland, Tanzania, Togo, Tunisia, Turkey, Uganda, United Arab Emirates, Uruguay, Venezuela, Vietnam, Virgin Islands, Zambia, Zimbabwe

Even though our couriers continue to work around the clock, to ensure prompt delivery to customers. We are unable to guarantee Christmas delivery, due to factors which are completely out of our hands. The above dates we hope will ensure you have special items for the big day.  We would recommend all customers to order any specific Christmas items as soon as possible, to guarantee delivery of these prior to the 25th of December.

Our warehouse will close on Thursday 24th of December - Monday 4th of January 2021. All orders placed during this time, will be processed and dispatched week commencing the 4th of January. Please therefore allow until Friday 8th of January, for receipt of your dispatch notification which will advise the order is on route.