How do I track my order?

We use a variety of different postal and courier services depending on the size/value/weight and delivery destination of an order. You will be notified once your order has successfully been dispatched and, if tracking is applicable, this will be included within the email.

As the tracking format can change depending on the courier, here are some examples:

• Royal Mail (untracked): 21 digit number (I.E. 0D042918300000008DC1D)
• Royal Mail (tracked): 13 digit number (I.E. KP804092530GB)
• Fastway: 12 digit number (I.E. LY0001490433)
• FedEx:12 digit number (I.E.779126303695)
• Spring: 22 digit number (I.E. 8261000032450000124763)
• Parcel Force: (I.E PBJE4088348001, JE4088348 SOMETIMES WILL CONTAIN GB ON THE END)
• DHL: 10 digit number (I.E. 2648333095)
• International local tracking number: 13 digit number (I.E.RP012082282NL)

If you require any assistance with the tracking of your order, please contact our customer service team directly at [email protected].