International delivery Information

INTERNATIONAL DELIVERY

We ship to the majority of countries around the world, but the delivery service and time frames differ per destination. We utilise a variety of couriers for our international deliveries and, where possible, opt for final mile carriers with the highest service level in each country. To find out what services are available to your destination, along with estimated delivery times, please see below.

Standard Delivery

Our international standard delivery service has limited tracking and the amount of tracking is dictated by the final mile delivery carrier in-country. As such, we class this as an untracked service. As a rule, you will see that the order has been collected, and for some destinations there is a second scan to show the parcel has been delivered, or a delivery attempt has been made.

Tracked Delivery

This is a tracked version of standard delivery and is only available to the USA and China. The transit times are equal but you will be able to track the status of your order from start to finish.

Premium Delivery

This is a tracked service and typically provides quicker shipping times. The speed of delivery is often dictated by the final mile carrier in your country.

Express Delivery

This is our quickest and best tracked service type with end-to-end tracking visibility. Transit times on this service can be as fast as one working day.

Why might I not see all of these options at checkout? Shipping services have weight and dimension restrictions that can be based on destination and service type. This means standard, tracked and premium services to certain locations are not displayed at checkout if the item(s) purchased are over the threshold.

Will I have to pay a customs fee to receive my Ohh Deer order? From the 17th of January 2022 all orders with a value below €150 will be shipped into the EU with the duties and taxes paid in advance by Ohh Deer. All you will pay is the value of the order, which is the item(s) plus the shipping charge. If the value of the order is over €150 please contact [email protected] for further information. Orders to the rest of the world are shipped with the duties and taxes paid in advance by Ohh Deer.

Is the duty covered to all countries or are there exceptions?
There are 2 countries that we're unable to pre-pay all charges to either because a duty paid option is not currently available or the country levies an additional fee on all domestic imports to that destination. The countries in question are: Norway and Switzerland.

Shipping by country

The shipping information below is based on the average transit times provided by our courier partners. We cannot guarantee orders will be delivered within this time frame. Please allow up to 30 days before contacting us if you chose Standard or Tracked delivery. Please allow up to 14 days before contacting us if you chose Premium or Express delivery.

*We cannot guarantee delivery to PO BOX addresses. Therefore, where possible, please use a physical delivery address.*

NON-MAINLAND UK

Scottish Highlands, Isle of Man, Jersey, Guernsey, Northern Ireland.

ZONE 9

CORSICA, LIECHTENSTEIN, CANARY ISLANDS, BAHRAIN, BANGLADESH, BHUTAN, KUWAIT, MACAU, MYANMAR, NEPAL, CHRISTMAS ISLANDS, COCOS, OMAN, QATAR, SOUTH AFRICA, SRI LANKA, BRUNEI, JORDAN, SAUDI ARABIA, SOLOMON ISLANDS, AFGHANISTAN, ALGERIA, AMERICAN SAM., ANGOLA, ANGUILLA, ANTIGUA, ARGENTINA, ARMENIA, ARUBA, AZERBAIJAN, BAHAMAS, BARBADOS, BELIZE, BENIN, BERMUDA, BOLIVIA, BONAIRE, BOTSWANA, BRAZIL, BURKINA FASO, BURUNDI, CAMEROON, CAPE VERDE, CAYMAN ISLANDS, CENTRAL AFRICAN, CHAD, COMOROS, CONGO, COOK ISLANDS, COSTA RICA, COTE D IVOIRE, CUBA, CURACAO, DJIBOUTI, DOMINICA, DOMINICAN REP., ECUADOR, EGYPT, EL SALVADOR, ERITREA, ETHIOPIA, FALKLAND ISL., FIJI, FRENCH GUYANA, GABON, GAMBIA, GEORGIA, GHANA, GRENADA, GUADELOUPE, GUAM, GUATEMALA, GUINEA REPUBLIC, GUINEA-BISSAU, GUINEA-EQUAT., GUYANA, HAITI, HONDURAS, IRAN, IRAQ, JAMAICA, KAZAKHSTAN, KENYA, KIRIBATI, KYRGYZSTAN, LEBANON, LESOTHO, LIBERIA, LIBYA, MADAGASCAR, MALAWI, MALDIVES, MALI, MARSHALL ISL., MARTINIQUE, MAURITANIA, MAURITIUS, MAYOTTE, MICRONESIA, MONGOLIA, MONTSERRAT, MOROCCO, MOZAMBIQUE, NAMIBIA, NAURU, NETHERLANDS ANTILLES, NEVIS, NEW CALEDONIA, NICARAGUA, NIGER, NIGERIA, NIUE, NO. MARIANA ISLANDS, NORTH KOREA, PAKISTAN, PALAU, PAPUA NEW GUIN., PARAGUAY, PERU, PUERTO RICO, REUNION, RWANDA, SAMOA, SAO TOME & PRINC., SENEGAL, SEYCHELLES, SIERRA LEONE, SOMALIA, SOUTH SUDAN, ST. BARTHELEMY, ST. HELENA, ST. KITTS, ST. LUCIA, ST. MAARTEN, ST. VINCENT, SUDAN, SURINAME, SWAZILAND, SYRIA, TAHITI, TAJIKISTAN, TANZANIA, TOGO, TONGA, TRINIDAD & TOB., TUNISIA, TURKS & CAICOS ISL., TUVALU, UGANDA, URUGUAY, UZBEKISTAN, VANUATU, VENEZUELA, VIRGIN ISLANDS, YEMEN, ZAMBIA, ZIMBABWE, WAKE ISLAND, WALLIS & FUTUNA ISLANDS, WESTERN SAMOA, SPITSBERGEN, FRENCH POLYNESIA, MARSHALL ISLANDS, NORFOLK ISLANDS, PITCAIRN ISLANDS.