INTERNATIONAL DELIVERY

We ship to the majority of countries around the world, but the delivery service and time frames differ per destination. We utilise a variety of couriers for our international deliveries and, where possible, opt for final mile carriers with the highest service level in each country. To find out what services are available to your destination, along with estimated delivery times, please see below.

Standard Delivery

Our international standard delivery service has limited tracking and the amount of tracking is dictated by the final mile delivery carrier in-country. As such, we class this as an untracked service. As a rule, you will see that the order has been collected, and for some destinations there is a second scan to show the parcel has been delivered, or a delivery attempt has been made.

Tracked Delivery

This is a tracked version of standard delivery and is only available to the USA and China. The transit times are equal but you will be able to track the status of your order from start to finish.

Premium Delivery

This is a tracked service and typically provides quicker shipping times. The speed of delivery is often dictated by the final mile carrier in your country.

Express Delivery

This is our quickest and best tracked service type with end-to-end tracking visibility. Transit times on this service can be as fast as one working day.

Why might I not see all of these options at checkout? Shipping services have weight and dimension restrictions that can be based on destination and service type. This means standard, tracked and premium services to certain locations are not displayed at checkout if the item(s) purchased are over the threshold.

Will I have to pay a customs fee to receive my Ohh Deer order? From the 17th of January 2022 all orders with a value below €150 will be shipped into the EU with the duties and taxes paid in advance by Ohh Deer. All you will pay is the value of the order, which is the item(s) plus the shipping charge. If the value of the order is over €150 please contact [email protected] for further information. Orders to the rest of the world are shipped with the duties and taxes paid in advance by Ohh Deer.

Is the duty covered to all countries or are there exceptions?
There are 2 countries that we're unable to pre-pay all charges to either because a duty paid option is not currently available or the country levies an additional fee on all domestic imports to that destination. The countries in question are: Norway and Switzerland.

Shipping by country

The shipping information below is based on the average transit times provided by our courier partners. We cannot guarantee orders will be delivered within this time frame. Please allow up to 30 days before contacting us if you chose Standard or Tracked delivery. Please allow up to 14 days before contacting us if you chose Premium or Express delivery.

*We cannot guarantee delivery to PO BOX addresses. Therefore, where possible, please use a physical delivery address.*

NON-MAINLAND UK

Scottish Highlands, Isle of Man, Jersey, Guernsey, Northern Ireland.

Country

     2nd Class

     1st Class

    Express

Scottish Highlands

    3-6 working days

     2-3 working days

    1-2 working days

Isle of Man

    3-6 working days

     2-3 working days

    1-2 working days

Jersey

    3-6 working days

     2-3 working days

    1-2 working days

Guernsey

    3-6 working days

     2-3 working days

    1-2 working days

Northern Ireland

    3-6 working days

     2-3 working days

    1 -2 working days

 

Country

  Standard

   Premium

   Express

Albania

 4-11 working days

   n/a

   1-3 working days

Andorra

 3-5 working days

   n/a

   1-2 working days

Australia

 7-10 working days

   4-10 working days

   2-3 working days

Austria

 4-9 working days

   3-6 working days

   1-2 working days

Belarus

 4-11 working days

   n/a

   1-3 working days

Belgium

 3-6 working days

   2-5 working days

   1-2 working days

Bosnia & Herzegovina

 4-11 working days

   n/a

   1-3 working days

Bulgaria

 4-10 working days

   4-9 working days

   1-2 working days

Cambodia

 5-11 working days

   4-10 working days

   2-3 working days

Canada

 7-10 working days

   4-9 working days

   1-2 working days

China

 5-11 working days

   5-10 working days

   2-3 working days

Croatia

 4-10 working days

   4-9 working days

   1-2 working days

Cyprus

 4 -11 working days

   n/a

   1-3 working days

Czech Republic

 4-10 working days

   2-5 working days

   1-2 working days

Denmark

 4-10 working days

   2-5 working days

   1-2 working days

East Timor

 5-11 working days

   4-10 working days

   2-3 working days

Estonia

 4-9 working days

   3-6 working days

   1-2 working days

Faroe Islands

 3-5 working days

   n/a

   1-2 working days

Finland

 4-10 working days

   4-9 working days

   1-2 working days

France

 3-6 working days

   2-6 working days

   1-2 working days

Germany

 3-6 working days

   2-5 working days

   1-2 working days

Gibraltar

 4-11 working days

   n/a

   1-3 working days

Greece

 6-10 working days

   4-8 working days

   1-2 working days

Greenland

 3-5 working days

   n/a

   1-2 working days

Hong Kong

 5-11 working days

   4-10 working days

   2-3 working days

Hungary

 4-10 working days

   2-5 working days

   1-2 working days

Iceland

 6-10 working days

   4-8 working days

   1-2 working days

India

 5-11 working days

   4-10 working days

   2-4 working days

Indonesia

 5-11 working days

   4-10 working days

   2-3 working days

Ireland

 3-5 working days

   2-5 working days

   1 working days

Italy

 3-7 working days

   3-6 working days

   1-2 working days

Japan

 5-11 working days

   4-10 working days

   2-3 working days

Laos

 5-11 working days

   4-10 working days

   2-3 working days

Latvia

 4-9 working days

   3-6 working days

   1-2 working days

Lithuania

 4-9 working days

   3-6 working days

   1-2 working days

Luxembourg

 4-10 working days

   2-5 working days

   1-2 working days

Malaysia

 5-11 working days

   4-10 working days

   2-3 working days

Malta

 4-11 working days

   n/a

   1-3 working days

Mexico

 5-11 working days

   4-10 working days

   2-3 working days

Moldova

 4-11 working days

   n/a

   1-3 working days

Monaco

 3-5 working days

   n/a

   1-2 working days

Montenegro

 4-11 working days

   n/a

   1-3 working days

Netherlands

 3-6 working days

   2-5 working days

   1-2 working days

New Zealand

 5-8 working days

   5-8 working days

   2-3 working days

North Macedonia

 4-11 working days

   n/a

   1-3 working days

Norway

 4-10 working days

   4-9 working days

   1-2 working days

Poland

 4-10 working days

   2-5 working days

   1-2 working days

Portugal

 4-7 working days

   3-6 working days

   1-2 working days

Romania

 4-10 working days

   4-9 working days 

   1-2 working days

Russia

 6-10 working days

   6-10 working days

   1-2 working days

San Marino

 3-5 working days

   n/a

   1-2 working days

Serbia

 4-11 working days

   n/a

   1-3 working days

Singapore

 5-11 working days

   4-10 working days

   2-3 working days

Slovakia

 4-9 working days

   3-6 working days

   1-2 working days

Slovenia

 4-9 working days

   3-6 working days

   1-2 working days

South Korea

 5-11 working days

   4-10 working days

   2-3 working days

Spain

 3-6 working days

   3-6 working days

   1-2 working days

Sweden

 4-9 working days

   3-6 working days

   1-2 working days

Switzerland

 4-9 working days

   3-6 working days

   1-2 working days

Taiwan

 5-11 working days

   4-10 working days

   2-3 working days

Thailand

 5-11 working days

   4-10 working days

   2-3 working days

The Philippines

 5-11 working days

   4-10 working days

   2-3 working days

Turkey

 4-11 working days

   n/a

   1-3 working days

Ukraine

 4-11 working days

   n/a

   1-3 working days

United Arab Emirates

 5-11 working days

   4-10 working days

   2-4 working days

USA

 4-8 working days

   3-8 working days

   1-2 working days

Vatican City

 3-5 working days

   n/a

   1-2 working days

Vietnam

 5-11 working days

   4-10 working days

   2-3 working days

 

ZONE 9

Delivery option

   Estimated delivery time

Standard  

   5 - 12 working days

Premium 

   3 - 12 working days

Express 0 – 10kg

   2 - 8 working days

Express

   2 - 3 working days

 

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