Important Information 

Once your order has successfully been placed, you will receive a confirmation email detailing your purchase. Our warehouse will then process the order which typically takes around 1-3 working days. Your delivery service chosen, will not start until you have received your dispatch notification, to advise the order is on it's way.

(Unfortunately, due to the way some of our couriers work and the services we send packages on, we can't guarantee that your package will be delivered to a PO box)

We utilise a variety of couriers for our international deliveries and always try to opt for final mile carriers with the highest rapport in each country. To find out what services are available and the estimated delivery times, see below.

 

 

 

Standard Delivery

Our international standard delivery service is un-tracked. This means you will not be able to check the whereabouts of your order during transit. The tracking we can provide will only show the order has been collected from our warehouse and in some destinations once delivered. While we’ve had great success on this service, we do advise that you look at Tracked, Premium or Express services where available for orders of high value or for important occasions.

Tracked Delivery

Currently applicable to customers in China and the USA only. This service is a tracked version of standard delivery; the transit times are equal, however, you will be able to check the status of your order in transit, such as collected dates, shipment dates and arrival in-country.

Premium Delivery

Premium delivery options are all tracked services. You will tend to see reduced shipping times on these services. Free premium delivery is available to certain zones over varying order values. To check if free shipping is available to your address, you can find out below.

Express Delivery

This is our highest level of service; transit times can be as fast as 1 working day. This is a fully tracked service.

Why do I not have the option for some of these services at checkout? - Our current shipping rates are based on weight brackets and dimension restrictions, this means that standard, tracked and premium services to certain locations are only available up to certain order weights.

Do I need to pay import duties & taxes? – Depending on your location and the items you order, you may need to pay duties and taxes to receive your order. Ohh Deer do not cover customs rates and charges for shipments. Some countries have tariff limits allowing you to import items free of tax and duty so the best way to check how your order may be affected is to have a look online and check the import information available for your area.

*The shipping times below are based on estimations provided by our courier partners. We cannot guarantee that orders will be received within this time frame. Please allow up to 30 days for your order when selecting standard shipping terms; this is a completely untracked service so we will not be able to assist in the whereabouts of your order. For Premium & Express, if your order is not received within 14 days, please contact a member of our customer service team.

 

UK - NONE MAINLAND

  • Scottish Highlands, Isle of Man, Jersey, Guernsey, Northern Ireland
  • Two Day Delivery*
  • First Class (2-3 Working Days)*
  • Second Class (3-5 Working Days)*

GERMANY

Free Shipping over £50 (Premium Delivery 2 working days)*

  • Standard (3-6 Working Days)*
  • 0-2KG Premium (2-5 Working Days)*
  • Premium (2 Working Days)*
  • Express (1-2 Working Days)*

FRANCE

Free Shipping over £70 (Premium Delivery 2 working days)*

  • Standard (3-6 Working Days)*
  • 0-2KG Premium (2-6 Working Days)*
  • Premium (2 Working Days)*
  • Express (1-2 Working Days)*

BELGIUM

Free Shipping over £50 (Premium Delivery 2 working days)

  • Standard (3-6 Working Days)
  • 0-2KG Premium (2-5 Working Days)
  • Premium (2 Working Days)
  • Express (1-2 Working Days)

NETHERLANDS

Free Shipping over £50 (Premium Delivery 2 working days)*

  • Standard (3-6 Working Days)*
  • 0-5KG Premium (2-5 Working Days)*
  • Premium (2 Working Days)*
  • Express (1-2 Working Days)*

ITALY

Free Shipping over £80 (Premium Delivery 3-4 working days)*

  • Standard (3-7 Working Days)*
  • 0-5KG Premium (3-6 Working Days)*
  • Premium (3-4 Working Days)*
  • Express (1-2 Working Days)*

PORTUGAL

Free Shipping over £80 (Premium Delivery 4-5 working days)*

  • Standard (4-7 Working Days)*
  • 0-5KG Premium (3-6 Working Days)*
  • Premium (4-5 Working Days)*
  • Express (1-2 Working Days)*

SPAIN

Free Shipping over £90 (Premium Delivery 3-4 working days)*

  • Standard (3-6 Working Days)*
  • 0-5KG Premium (3-6 Working Days)*
  • Premium (3-4 Working Days)*
  • Express (1-2 Working Days)*

USA

  • Standard (4-8 Working Days)*
  • Tracked (4-8 Working Days)*
  • Premium (3-8 Working Days)*
  • Express (1-2 Working Days)*

CANADA

  • Standard (7-10 Working Days)*
  • Premium (4-9 Working Days)*
  • Express (1-2 Working Days)*

RUSSIA

  • Standard (6-10 Working Days)*
  • Premium (6-10 Working Days)*
  • Express (1-2 Working Days)*

CHINA

  • Standard (5-11 Working Days)*
  • Tracked (5-11 Working Days)*
  • Premium (5-10 Working Days)*
  • Express (2-3 Working Days)*

AUSTRALIA

  • Standard (7-10 Working Days)*
  • 0-3KG Premium (4-10 Working Days)*
  • Premium (4-7 Working Days)*
  • Express (2-3 Working Days)*

IRELAND

  • Standard (3-5 Working Days)*
  • Premium (2-5 Working Days)*
  • Express (1 Working Day)*

NEW ZEALAND

  • Standard (5-8 Working Days)*
  • Premium (5-8 Working Days)*
  • Express (2-3 Working Days)*

ZONE 1

LUXEMBOURG, DENMARK, CZECH REPUBLIC, HUNGARY, POLAND

Free Shipping over £60 (Premium Delivery 2-5 working days)*

  • Standard (4-10 Working Days)*
  • 0-3KG Premium (2-5 Working Days)*
  • Premium (2-5 Working Days)*
  • Express (1-2 Working Days)*

ZONE 2

AUSTRIA, SWEDEN, ESTONIA, LATVIA, LITHUANIA, SLOVAKIA, SLOVENIA, SWITZERLAND

Free Shipping over £80 (Premium Delivery 3-6 working days)*

  • Standard (4-9 Working Days)*
  • 0-3KG Premium (3-6 Working Days)*
  • Premium (3-6 Working Days)*
  • Express (1-2 Working Days)*

ZONE 3

FINLAND, BULGARIA, CROATIA, ROMANIA, NORWAY

  • Standard (4-10 Working Days)*
  • 0-5KG Premium (3-9 Working Days)*
  • Premium (4-6 Working Days)*
  • Express (1-2 Working Days)*

ZONE 4

GREECE, ICELAND

  • Standard (6-10 Working Days)*
  • 0-6KG Premium (3-7 Working Days)*
  • Premium (4-8 Working Days)*
  • Express (1-2 Working Days)*

ZONE 5

MONACO, SAN MARINO, VATICAN CITY, ANDORRA, FAROE ISLANDS, GREENLAND

  • Standard (3-5 Working Days)*
  • Express (1-2 Working Days)*

ZONE 6

CYPRUS, MALTA, ALBANIA, BOSNIA AND HERZ., GIBRALTAR, MACEDONIA, MONTENEGRO, SERBIA, TURKEY, BELARUS, MOLDOVA, UKRAINE

  • Standard (4-11 Working Days)*
  • Express (1-3 Working Days)*

ZONE 7

MEXICO, CAMBODIA, HONG KONG, INDONESIA, JAPAN, LAOS, MALAYSIA, PHILIPPINES, THE, SINGAPORE, SOUTH KOREA, TAIWAN, THAILAND, VIETNAM, EAST TIMOR

  • Standard (5-11 Working Days)*
  • Premium (4-10 Working Days)*
  • Express (2-3 Working Days)*

ZONE 8

INDIA, UNITED ARAB EMIRATES

  • Standard (5-11 Working Days)*
  • Premium (4-10 Working Days)*
  • 0-10KG Express (2-4 Working Days)*
  • Express (2-3 Working Days)*

ZONE 9

CORSICA, LIECHTENSTEIN, CANARY ISLANDS, ISRAEL, BAHRAIN, BANGLADESH, BHUTAN, KUWAIT, MACAU, MYANMAR, NEPAL, Christmas Islands, Cocos, OMAN, QATAR, SOUTH AFRICA, SRI LANKA, BRUNEI, JORDAN, SAUDI ARABIA, SOLOMON ISL., AFGHANISTAN, ALGERIA, AMERICAN SAM., ANGOLA, ANGUILLA, ANTIGUA, ARGENTINA, ARMENIA, ARUBA, AZERBAIJAN, BAHAMAS, BARBADOS, BELIZE, BENIN, BERMUDA, BOLIVIA, BONAIRE, BOTSWANA, BRAZIL, BURKINA FASO, BURUNDI, CAMEROON, CAPE VERDE, CAYMAN ISLANDS, CENTRAL AFRICAN, CHAD, CHILE, COLOMBIA, COMOROS, CONGO, COOK ISLANDS, COSTA RICA, COTE D IVOIRE, CUBA, CURACAO, DJIBOUTI, DOMINICA, DOMINICAN REP., ECUADOR, EGYPT, EL SALVADOR, ERITREA, ETHIOPIA, FALKLAND ISL., FIJI, FRENCH GUYANA, GABON, GAMBIA, GEORGIA, GHANA, GRENADA, GUADELOUPE, GUAM, GUATEMALA, GUINEA REPUBLIC, GUINEA-BISSAU, GUINEA-EQUAT., GUYANA, HAITI, HONDURAS, IRAN, IRAQ, JAMAICA, KAZAKHSTAN, KENYA, KIRIBATI, KYRGYZSTAN, LEBANON, LESOTHO, LIBERIA, LIBYA, MADAGASCAR, MALAWI, MALDIVES, MALI, MARSHALL ISL., MARTINIQUE, MAURITANIA, MAURITIUS, MAYOTTE, MICRONESIA, MONGOLIA, MONTSERRAT, MOROCCO, MOZAMBIQUE, NAMIBIA, NAURU, NETHERLANDS ANTILLES, NEVIS, NEW CALEDONIA, NICARAGUA, NIGER, NIGERIA, NIUE, NO. MARIANA ISLANDS, NORTH KOREA, PAKISTAN, PALAU, PANAMA, PAPUA NEW GUIN., PARAGUAY, PERU, PUERTO RICO, REUNION, RWANDA, SAMOA, SAO TOME & PRINC., SENEGAL, SEYCHELLES, SIERRA LEONE, SOMALIA, SOUTH SUDAN, ST. BARTHELEMY, ST. HELENA, ST. KITTS, ST. LUCIA, ST. MAARTEN, ST. VINCENT, SUDAN, SURINAME, SWAZILAND, SYRIA, TAHITI, TAJIKISTAN, TANZANIA, TOGO, TONGA, TRINIDAD & TOB., TUNISIA, TURKS & CAICOS ISL., TUVALU, UGANDA, URUGUAY, UZBEKISTAN, VANUATU, VENEZUELA, VIRGIN ISLANDS, YEMEN, ZAMBIA, ZIMBABWE, WAKE ISLAND, WALLIS & FUTUNA ISLANDS, WESTERN SAMOA, SPITSBERGEN, FRENCH POLYNESIA, MARSHALL ISLANDS, NORFOLK ISLANDS, PITCAIRN ISLANDS

  • Standard (5-12 Working Days)*
  • Premium (3-12 Working Days)*
  • 0-10KG Express (2-8 Working Days)*
  • Express (2-3 Working Days)*