ORDER PROCESSING

  • Orders are dispatched from the UK and Guernsey.
  • Order processing time is 1-3 working days from order confirmation.
  • When your order has been dispatched, you will receive an email confirmation, which will include a tracking number you can use to check the status of the order.
  • Please review your delivery address before placing an order. Ohh Deer will not be responsible for non-delivery of orders where the delivery details have been entered incorrectly by the purchaser.
  • If you need assistance with your order, please contact [email protected] as soon as possible.

UK DELIVERY

The transit times below apply once you've received email confirmation of dispatch.

Delivery option                       Estimated delivery time

 

Express Delivery 

1-3 working days

Standard Delivery 

3-5 working days

FREE UK Delivery over £50 

3-5 working days
 
   
   
We offer free UK delivery for orders over £50. Free delivery orders are dispatched via Royal Mail 2nd class as standard, but larger/heavier parcels may be dispatched via DPD. Regrettably, the specific carrier service cannot be selected by the customer. *Exclusions to this service do apply, including, but not limited to, sale periods and some promotional offers.

 

Next Day Delivery 

Orders must be placed by 14:00 Monday – Friday to guarantee same day dispatch. More information below:

  • Orders placed after 14:00 will be processed and dispatched the following working day. 
  • Next Day is available Monday - Friday.  We are unable to guarantee Saturday delivery, therefore orders placed on a Friday will include an estimated delivery of Monday.
  • Working days are classed as Monday - Friday and do not include public holidays. Orders placed on Saturday and Sunday will be dispatched on Monday for delivery Tuesday.

Below are a list of the areas the Next Day service can be selected but may not be achievable by DPD. 

Country/Region

  

  

Next Day

Scottish Highlands

    

1-2 working days

Isle of Man

    

1-2 working days

Jersey

             1-2 work days

Guernsey

    

        1-2 working days

Northern Ireland

             1-2 working days