COVID-19 update (15/02/2021)
Once your order has successfully been placed, you will receive a confirmation email detailing your purchase. Our processing time at present, is within 1-3 working days from order confirmation. Once your order has successfully been dispatched, you will receive an email to advise it's on the way. We thank you for your patience.
Royal Mail and DPD are working extremely hard to deliver all order on time. However, as you can imagine due to the increased volume they are dealing with, it's very likely that some areas of the country will experience a reduced service due to Coronavirus. Unfortunately, this does mean that some orders may arrive slightly later than expected.
Order processing time 1-3 working days from order confirmation, transit times below apply once you've received your dispatch confirmation email. Our transit times do not factor in the processing time, of which starts from when the order is placed
1st Class Delivery - (Estimated transit time 1-3 working days, from dispatch confirmation)
2nd Class Delivery - (Estimated transit time 3-5 working days, from dispatch confirmation)
FREE UK Delivery over £30 - (Estimated transit time 3-5 working days, from dispatch confirmation)
We offer free UK delivery for orders over £30. Free delivery orders are despatched via Royal Mail 2nd class as standard but larger/heavier parcels may be despatched via DPD. Regrettably, the specific carrier service cannot be selected by the customer.
*Exclusions to this service do apply including, but not limited to, sale periods and some promotional offers.
Next Day - To guarantee same day despatch, orders must be placed by 14:00 Monday - Friday. More information below:
- Any order placed after 14:00 will be processed the following working day.
- Next day is available Monday - Friday. We are unable to guarantee Saturday delivery therefore, orders placed on a Friday will have an estimated delivery of the following Monday.
- Working days are Monday - Friday and do not include public holidays. Orders placed on Saturday or Sunday will be despatched on Monday for Tuesday delivery.
We would politely ask that you allow extra time for your order to be received at the moment, as Royal Mail and DPD are unable to guarantee the normal transit times above. Unfortunately at this time, we are unable to offer refund for postage if orders arrive outside of the normal expected time frame, this is something which is completely out of our control. We really appreciate your understanding at this time.