Once your order has successfully been placed, you will receive a confirmation email detailing your purchase. Our warehouse are able to process orders within the normal 1-3 working days of order placement at present.
Royal Mail and DPD are working extremely hard to deliver all order on time. However, as you can imagine due to the increased volume they are dealing with, it's very likely that some areas of the country will experience a reduced service due to Coronavirus. Unfortunately, this does mean that some orders may arrive slightly later than expected.
Order processing time is 1-3 working days, transit times below apply once you've received your dispatch confirmation email. Our transit times do not factor in the processing time, of which starts from when the order is placed.
1st Class Delivery - (Estimated transit time 1-3 working days, from dispatch confirmation)
2nd Class Delivery - (Estimated transit time 3-5 working days, from dispatch confirmation)
FREE Delivery over £30- (Estimated transit time 3-5 working days, from dispatch confirmation)
We are happy to be able to enabled our free UK delivery service again, for orders placed over the value of £30 to the UK or a UK delivery address. These orders will be sent on a 2nd class service and transit time is around 3-5 working days, from dispatch from our warehouse. Depending on the weight and size of your order, you may receive this order via Royal Mail or DPD.
Next Day - Order must be placed by 14:00, more information below:
- Orders must be placed by 14:00, any orders placed after 14:00 will be processed the following working day
- Next day is available Monday - Friday we are unable to guarantee Saturday delivery. Therefore, orders placed on a Friday will have an estimated delivery of the following Monday.
- Our working days are Monday - Friday, orders placed on Saturday or Sunday will not be processed until Monday, for delivery Tuesday
We would politely ask that you allow extra time for your order to be received at the moment, as Royal Mail and DPD are unable to guarantee the normal transit times above. Unfortunately at this time, we are unable to offer refund for postage if orders arrive outside of the normal expected time frame, this is something which is completely out of our control. We really appreciate your understanding at this time.