VERY IMPORTANT INFORMATION ABOUT OUR PROCESSING TIME

Once your order has successfully been placed, you will receive a confirmation email detailing your purchase. Our warehouse will then process the order which typically takes around 1-3 working days. Your delivery service chosen, will not start until you have received your dispatch notification, to advise the order is on it's way.

Unfortunately, due to the way some of our couriers work and the services we send packages on, we can't guarantee that your package can be delivered to a PO box.

UK 1st & 2nd class delivery

Our processing time is 1-3 working days from when the order is placed, we offer both a first-class service and a second-class service. Depending on your preference, once your order has been dispatched from our warehouse, we’d expect the order to arrive within 1-3 working days (1st class) and 3-5 working days (2nd class).

Why do I not have a First or Second class option at checkout?  - If your order is over 10KG, you will only have the option for Next Day delivery.

UK next day delivery

For our next day delivery service, you need to have placed your order before 14:00 Monday – Friday. However, please be aware that orders placed on Friday won’t be delivered until the following Monday. Bank Holidays will also impact the delivery date, so please be mindful when placing your order.

Next day orders do require a signature upon receipt, so there will need to be someone present to sign for the goods, otherwise, you will be left a calling card to arrange a re-delivery or collection of goods from the local depot. 

Deliveries can be anywhere between 7AM – 5PM. We are unable to specify when the delivery will be made however your tracking should be able to provide more accurate information.

 

UK free next day delivery

We offer free next day delivery on UK orders over the value of £30. Orders must be placed before 14:00 Monday – Friday. However, please be aware that orders placed on Friday won’t then be delivered until the following Monday. Bank Holidays will also impact the delivery date, so please be mindful when placing your order.

** There may be occasions this service is unavailable, typically around Christmas due to our opening hours and being unable to complete the orders on time. Therefore, this service will not apply to your cart. We apologise for any inconvenience this may cause and you will be charged a standard or premium service rate, depending on your choice. **

Next day orders do require a signature upon receipt, so there will need to be someone present to sign for the goods, otherwise, you will be left a calling card to arrange a re-delivery or collection of goods from the local depot. 

Deliveries can be anywhere between 7AM – 5PM. We are unable to specify when the delivery will be made however your tracking should be able to provide more accurate information.

HOW DO I GET FREE UK NEXT DAY DELIVERY?

  1. In order to qualify for free UK next day delivery, you must be shipping to a UK address (unfortunately, we are unable to offer next day delivery to Isle of Man, Scottish Highlands or Scilly Isles). If you choose next day delivery for the above destinations, your order will automatically be placed onto a DPD 2-day service.
  2. Your order must be over £30 after discounts are applied.

Orders placed before 14:00 will guarantee next day delivery. Orders after this time will be sent on the following day. Next day orders placed on a Friday before 14:00 will be delivered on the following Monday. If you order on a Friday after 14:00, your order will be delivered on the following Tuesday.