As soon as you notice there is an issue with your order, please contact our customer service team ASAP on [email protected] and giving as much detail as possible, to assist with prompt action. 

Please report any damaged or faulty item within 7 working days of receiving your order. Failure to do so may result in us being unable to arrange for replacements or issuing a refund. Please include as many details as possible in your email and include images.