As soon as you notice there is an issue with your order please contact our customer service team by emailing [email protected] and giving as much detail as possible, to assist with prompt action.
Some of our products are Drop Shipped which means they are printed to order and dispatched from a different location. The additional lead time depending on the product ordered is normally around 2-10 working days. The products this includes are phone cases, cushions, art prints and competition items.
Our newest addition is the personalised jewellery which has a processing time of approximately 8 working days with the supplier. There is more information about this directly on the product descriptions and if ordered alongside other products from the website, you will find these will arrive separately.