HOW SECURE IS YOUR WEBSITE?
Our website is PCI compliant, this means we do not store any payment information, and all the channels we use to process payments are completely secure.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment with Visa, Visa Electron, Maestro, Mastercard and Paypal.
Payments are processed through Klarna our payment processor partner.
HOW DOES BUY NOW PAY LATER WORK?
We now allow you to buy your items now and pay for them 2 weeks after delivery (subject to eligibillity). Simply choose the 'Pay Later' option at checkout to see if you're eligible*.
Buy now pay later is managed by our payment processor partner Klarna, for more information on buy now pay later please visit there frequently asked questions here.
* In the event you're ineligible for buy now pay later we're unable to provide the reason why, you'll need to contact Klarna here.
WHY HAS MY CARD BEEN DECLINED?
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the checkout. A common reason for orders declining is due to the billing address details being entered incorrectly. Please ensure that in the 'billing address' section, the address to which your bank statements are sent is entered here. For full details of why the payment was declined, please contact your card issuer.