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Featured Articles
2 articles
How do I take advantage of 3 for 2 on greeting cards?
Are marketplace products classed as personalised?
Delivery
2 articles
UK delivery Information
International delivery Information
Orders
4 articles
General Order Information
Something is damaged or missing from my order
Making changes to an order once it's been placed
Return policy
Payment
3 articles
Payment Information
Why your transaction may decline
Currency conversion
Other
5 articles
User conduct
Gift card service
Handwritten greeting cards
How can I make a complaint?
How do I take advantage of 3 for 2 on greeting cards?
Personalised products
12 articles
What parts of the notebook are customisable?
Is there a character limit?
Will the notebook be packed as a gift?
What parts of the card are editable?
Is there a specific file size or resolution I should use to achieve the highest quality outcome?
Can I use international characters/emojis/symbols/characters?
Can I send a personalised notebook and a personalised card together?
If I purchase personalised and non-personalised items in the same order, will they be shipped together?
View all articles in “Personalised products”